Refund policy

Refund Policy

120-Day Money-Back Guarantee

We want you to feel confident trying Cordivita. If you are not satisfied for any reason, contact us within 120 days of the delivery date and we will refund the product price of your order.

• The guarantee covers the product price only. Original shipping fees are not refundable.
• Write to support@cordivita.com with your order number. Our team will reply with the next steps and, when a return is needed, the return address.
• When we ask for a return, please send the bottles back (opened or unopened) with your order number. Return shipping is paid by the customer, except for damaged, defective or incorrect items.

Damaged, defective or incorrect items

Please contact us within 7 days of delivery with a photo of the item and packaging. We will send a free replacement or issue a full refund.

Subscriptions

You can cancel a Subscribe & Save plan at any time before your next billing date (see our Subscription & Cancellation Policy). Orders already billed are covered by this same 120-day guarantee.

Refund processing

Once your refund is approved, it is issued to your original payment method within 5–10 business days. Your bank may need a few extra days to show it.

If anything goes wrong, please contact us before opening a dispute with your bank — we usually solve it faster.